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Thread: What A Nice Surprise

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  1. #1
    Join Date
    Mar 2010
    Location
    North Carolina, USA
    Posts
    3,617
    WOW! GREAT! Now THAT is the way to create good customer service. I KNOW how much Wellness cost because my Luke eats it too. However, my Wellness was not in the batch affected. I order the tall cans because it's cheaper than the small flat cans. At my Petsmart they just have the flat cans so I order tall ones from PetMeds. It's good to know that the Wellness company and Petsmart do value our business... and the well being of our pets... Kay in NC

  2. #2
    Join Date
    Jun 2005
    Location
    Deep-N-Heart of Tx && My Babie's Hearts
    Posts
    15,555
    WoW that sounds great.. I just hope your babies dont stop liking the food..

    ~~~Thank You Very Much {Kim} kimlovescats for the Grand Siggy~~~

    [[ Furr Babies are Like Potato Chips **** No One Can Have Just One ]]
    ****** Kindness, Mercy & Justice to All Living Creatures ******
    {{{{{Everyday is a Gift = That's why it's Called the Present }}}}}
    ((( Each Day With Our Pets is a Surprise Package Waiting to be Opened )))
    <Sunsets are God's Reminder to Us That At The End of the Day We're All In This Together>

  3. #3
    Join Date
    Aug 2008
    Location
    Los Angeles, Ca
    Posts
    4,265
    Quote Originally Posted by kaycountrygal View Post
    WOW! GREAT! Now THAT is the way to create good customer service. I KNOW how much Wellness cost because my Luke eats it too. However, my Wellness was not in the batch affected. I order the tall cans because it's cheaper than the small flat cans. At my Petsmart they just have the flat cans so I order tall ones from PetMeds. It's good to know that the Wellness company and Petsmart do value our business... and the well being of our pets... Kay in NC
    My Ming gets his meds from PetMeds. I never knew you could get food from them, also. Thank you so much for this information, Kay!
    Proud to be a crazy cat lady!

  4. #4
    Join Date
    Nov 2006
    Location
    California
    Posts
    11,778
    That is GREAT customer service!! It really makes the trouble of losing all that food much easier to deal with.
    Our goal in life should be - to be as good a person as our dog thinks we are.

    Thank you for the siggy, Michelle!


    Cindy (Human) - Taz (RB Tabby) - Zoee (RB Australian Shepherd) - Paizly (Dilute Tortie) - Taggart (Aussie Mix) - Jax (Brown & White Tabby), - Zeplyn (Cattle Dog Mix)

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