I think it is silly to sue the mall. And, it doesn't seem that she was suing the mall for the fall, but from the conduct after the fall.
But, I am amazed at the number of people that have no issue with a stranger videoing this, and posting it on the internet. What if I video'd your child at a mall, or your teenage daughter making out with her boyfriend, and posted it on the internet?
What if you got into an auto accident, and had a bloody nose, was crying, whatever, and the police did nothing but take a video and upload it.
What if someone came into the hair salon while you were getting your hair highlighted, and you looked as silly as you did, and someone uploaded it?
The woman's conduct- texting while walking- isn't really the issue. She had no legal duty to not do it. She exercised poor judgment- no doubt about it, but, that's about where it stops- from a legal perspective. I suppose one could argue that her own poor judgment led to the result...but, again, that wouldn't be accurate, from a legal perspective.
I heard someone mention the situation with another person texting on a public street, and this person fell right into an open manhole. People sought to blame the person that was texting. From a legal perspective, that is a tough one. The city has a bigger duty to make sure there aren't dangerous conditions- like open manholes, and that duty would trump the duty of a person to watch where they are walking. I am sure there will be arguments made that there is comparative risk...as there should be, but, really the City would have a bigger burden than the texter.
Back to the mall texter. The conduct afterwards....that is open to interpretation. Was there a duty owed by the mall? Was the conduct of the mall "reasonable" when it posted the video (mall employee=mall). Should the wall of the fountain have been made higher? Think of a situation where it is a crowd of people walking, and someone accidently jostles someone else, and that person trips backwards over the fountain, strikes his/her head and drowns. This could very well happen at Christmas time, or, if the mall sponsors some big event. Would a higher wall have prevented that?
It is easy to discount the events, either because there was no real trajedy, or the texter is a very easy mark. But, from a legal perspective, it is a little bit more involved than it seems.
Again, I don't think it is a suit, but, really...it seemed kind of mean to do it. I was also surprised to see how easy it was for her to fall int to that fountain. We have fountains at our malls, and I have to life J up to throw coins in them, the walls are so high.






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In this case I would just think she would be too embarrassed to admit - "Hey see that really stupid woman? That's me! And my feelings are hurt."

I saw a funny comment on another forum: How could they help? Hand her a towel. She got out of the fountain pretty quick so she wasn't hurt. If you act foolishly and get caught on tape, you have no one to blame but yourself. 

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