Adventures of Chip and Chuck NEW PICS #38

**lizbud** · 11-11-2010, 01:07 PM

I'm glad to see people are willing to help you out here.

I am no help
at all with fixing computer problems.

I did pm Blue about this.
He knows a lot about computers & maybe he can tell you something to
help with this too.

Fingers crossed.

**momoffuzzyfaces** · 11-11-2010, 02:33 PM

A second cousin sent me the link to a clean up program called CCleaner. The only problem is I'm afraid to use it. I am so unknowlegable about computers I'd probably wipe out my entire drive. After deleteing another 64 pics I'm down to 7 % free space.

**cassiesmom** · 11-11-2010, 02:36 PM

Originally Posted by momoffuzzyfaces

A second cousin sent me the link to a clean up program called CCleaner. The only problem is I'm afraid to use it. I am so unknowlegable about computers I'd probably wipe out my entire drive. After deleteing another 64 pics I'm down to 7 % free space.

CCleaner is good. After you run it, look up and down the list of results so you don't delete anything you might want to keep (speaking from experience

). You can select the ones CCleaner identifies as candidates for deletion that you don't want removed.

**momoffuzzyfaces** · 11-11-2010, 04:24 PM

The panic I was feeling over the posibility of not getting on line forced me to try the ccleaner. I now have 29% free space. I did have 30 but ran the defrag and it took 1%. Not surprising since the files were in bad shape.

THANK YOU ALL SO VERY MUCH FOR THE HELP AND ENCOURAGMENT!!!
I would be so lost without you all!!!

**Catty1** · 11-11-2010, 05:10 PM

Try Disk Cleanup too! It's near where your Disk Defragmenter is located.

**blue** · 11-11-2010, 11:07 PM

Thanks Liz for the PM I would not have seen this otherwise. Did you PM Puck too? He is more used to remote administration then I am and being closer he might take less time.

MOFF, keep an eye tomorrow on the hard drive free space as this could be malware creating snapshots of your hard drive and storing them and eating up the free space. We saw this in the shop last month and without looking at your system I cant be of much help. If my buddy gets back to me on how he fixed it Ill chime in as fast as I can.

For now anytime you see a spike in hard drive usage run CCLeaner, and hopefully Catty can get into your system and find the problem.

Other info that can help Catty, Puck or myself would be, what anti virus are you using, are you using any malware scanners or spyware scanners? How long has this been happening? What programs have you installed before or since you noticed this problem?

How long has this been going on? I may be able to walk you through a system restore.

Im sorry you had to delete pics but I am betting the space is being eaten up else where.

Saving the worse for last, the program taking snapshots of your hard drive could also be sending them out to an unknown IP.

**Catty1** · 11-11-2010, 11:34 PM

There's also a Duplicate File Finder from Auslogics.

I was all set to remote in, but MOFF had freed up a lot of space with Ccleaner, and was happy with that for now.

But I WOULD like to know, as blue said, which anti-virus program you are using.

I'd still be happy to remote in and have a look around...you and I would be on chat so you and I would be able to communicate.

I call it 'the haunted computer' cause your cursor moves around the screen and it's not YOU using the mouse!

Again, I'd be happy to do a free inspection of your system...there might be something wacky there.

If nothing else, go to www.malwarebytes.com and download the free version. It heads straight for the nasties!