Computer Geeks in Movies.

[Lady's Human]

Thats the bottom line isnt it? Windoze isnt reliable 24/7/365, no OS is. Winblowz just costs more upfront and for long term support.

Windows has a much larger support base than most OS packages. Chances are that SOMEONE in the support community is going to know what's going on with your box or your LAN.

Linux/Unix/Qnx or whatever flavor of Unix you're running, especially if it's been tailored to your situation? Not so much.

You should have asked what formats were supported by the printer, and formatted your file to accommodate the printer, dont blame the printer for costing you extra.

That's not the point. The point is that the printer used Mac based systems because they could more easily get skilled workers to use that platform. Cross platform compatability used to be a PITA. Mac systems were easily 3x more expensive at that point in time, but it was cheaper for them to use Macs due to ...........training and app availability. It wasn't a complaint about them charging more, it was a statement about what drives the bus when it comes to platform choices.

[blue]

Windows has a much larger support base than most OS packages. Chances are that SOMEONE in the support community is going to know what's going on with your box or your LAN.

Linux/Unix/Qnx or whatever flavor of Unix you're running, especially if it's been tailored to your situation? Not so much.

For what Windows costs, upfront and for long term support, it had better have a HUGE on call support base. Same goes for Mac OS. Tailored Unix OS will have a much smaller on call support base, the users would likely know that up front.

That's not the point. The point is that the printer used Mac based systems because they could more easily get skilled workers to use that platform. Cross platform compatibility used to be a PITA. Mac systems were easily 3x more expensive at that point in time, but it was cheaper for them to use Macs due to ...........training and app availability. It wasn't a complaint about them charging more, it was a statement about what drives the bus when it comes to platform choices.

So you brought the printer an unsupported format and that cost your company more money but that isnt the point?

Please dont complain to the Mayor that I used Opera, a free web browser, to correct the spelling in your post I quoted.

[Lady's Human]

For what Windows costs, upfront and for long term support, it had better have a HUGE on call support base. Same goes for Mac OS. Tailored Unix OS will have a much smaller on call support base, the users would likely know that up front.

When I have a LAN handling data which is going to cost the company $50-60K/hour when it's down due to the changes in workflow it would create (for instance the image handling network in a plant in the USPS), I can't afford to have a small support base. I need to be able to get it up and running NOW, not when the three geeks who wrote the code are available.

So you brought the printer an unsupported format and that cost your company more money but that isnt the point?

Please dont complain to the Mayor that I used Opera, a free web browser, to correct the spelling in the your post I quoted.

The amount of money wasn't the point for me, I passed the cost on to the end customer who was annoyed, but when it was explained he understood. He wasn't paying attention to the total costs when he chose his office system, and wound up paying more in the end.

As to the spelling corrections, why would I give a damn?

[blue]

When I have a LAN handling data which is going to cost the company $50-60K/hour when it's down due to the changes in workflow it would create (for instance the image handling network in a plant in the USPS), I can't afford to have a small support base. I need to be able to get it up and running NOW, not when the three geeks who wrote the code are available.

Doesnt the .gov have an app for that? Oh wait apparently they do.

What in the chit is your LAN being down Microsoft's problem? So if you unplug a cable or mis configure a NIC on your LAN thats MS 24/7 supports problem?

The amount of money wasn't the point for me, I passed the cost on to the end customer who was annoyed, but when it was explained he understood. He wasn't paying attention to the total costs when he chose his office system, and wound up paying more in the end.

I may be new to this business but that is something I hate. Pass the cost to the customer for my ****UP. I didnt do that when I was an electrician, a warehouseman, and Im damn sure not going to do it now. If I do something that costs the end user more I will and have owned up to it.

As to the spelling corrections, why would I give a damn?

Some people get butthurt when their spelling is corrected. Dont get butthurt for not giving a damn.

[Lady's Human]

Doesnt the .gov have an app for that? Oh wait apparently they do.

What in the chit is your LAN being down Microsoft's problem? So if you unplug a cable or mis configure a NIC on your LAN thats MS 24/7 supports problem?

Our LAN isn't neccesarily Microsoft's problem. However, if it turns out to be an oddball Microsoft issue, I know I can get assistance from an absolutely huge knowledgebase. The chances of something in this system being the first occurrence of an issue is slim to none.

I may be new to this business but that is something I hate. Pass the cost to the customer for my ****UP. I didnt do that when I was an electrician, a warehouseman, and Im damn sure not going to do it now. If I do something that costs the end user more I will and have owned up to it.

I didn't pick the gentleman's office suite. He did. Despite gentle suggestions he continued on the path he laid out. At that point it's not my problem, it's his problem, and he assumes the costs associated with his arrogance.

Some people get butthurt when their spelling is corrected. Dont get butthurt for not giving a damn.

If I'ze dumb enough to make the mistake, I'm humble enough to accept the correction.

[blue]

Our LAN isn't necessarily Microsoft's problem. However, if it turns out to be an oddball Microsoft issue, I know I can get assistance from an absolutely huge knowledge base. The chances of something in this system being the first occurrence of an issue is slim to none.

So you recognize that most LAN problems are local and no Microsofts fault.

I didn't pick the gentleman's office suite. He did. Despite gentle suggestions he continued on the path he laid out. At that point it's not my problem, it's his problem, and he assumes the costs associated with his arrogance.

So the gentleman in question is the A$$ because because you didnt ask what format to submit the file in? Ild say its you problem because you cost the customer more money.

If I'ze dumb enough to make the mistake, I'm humble enough to accept the correction.

[Lady's Human]

So the gentleman in question is the A$$ because because you didnt ask what format to submit the file in? Ild say its you problem because you cost the customer more money.

Nope. I told him what formats were industry standard, and which platforms would accept them.

He decided to go his own way, he knew better.

I didn't cost him more money, he cost himself more money.