This appears to be an unfortunate situation all around. IMO - the hospital is as much to blame for the incident (if not more), than their choice of who they hired to rid the geese from the area.

If they do this several times each year, then:

1. Why did they wait till there were babies? They could have done it prior to this time, and the adults would have been gone. End of issue.

2. Don't they check out people they hire to do work for them?? Perhaps if they knew what this guy's methods were, they would have found someone else. Then again - maybe it was just a matter of low bidder and they didn't care how he got the job done.

Either way - shame on them!!! What's the issue with a couple of geese on the pond anyway? Surely they weren't hurting anyone, and would have left when the babies could fly.

And as far as they guy that was hired - shame on him too!

If you do file a complaint, I'd be sure to note that the hospital should own up to their share of negligence in the whole fiasco.