Facebook Virus

[wombat2u2004]

Oh no !!!! Facebook is a haven for stuff like that.
I don't have the computer skills to help you out at all....sorry about that.
But, if you can find out the name of the particular virus you've got, you may be able to do a search and find a site that will instruct you how to get rid of it.
Can't Norton identify it for you ????
If not, you could possibly download the free trial version of AVG, and run a scan ??? That may at least identify the little beastie.
Best of luck with that one mate.
Wom

[kokopup]

I got the Porn virus off of facebook myself. It is malware that prevents you from accessing anything other that the bogus virus removal software. There may have been a better solution, but I had to finally reformat my harddrive and reinstall everything from scratch. I still haven't fully recovered. The guy that sent me the malware actually infected many of my friends since we have a lot of mutual friends. If you get an email from Facebook do not open it from you mail. Go to facebook to see if it is OK to open. Do not open any video files. The name of the video file is usually a dead give away that it shouldn't be opened.

[happylabs]

Thanks everyone for the advice. I read the instructions that were posted in that previous post and it sounds complex. I may just end up taking the laptop to the Geeks at Best Buy where I purchased my laptop. Ugh...$165. That is a huge price to pay for my stupidity. I don't think this has ever happened to me before. Live and learn!

[Catty1]

TRY THIS FIRST:

Restart your computer and press F8 just after it starts up again.

This will give you startup options.

Choose "Safe Mode with Networking"

Once you are in (icons will look big and weird) get on the net and go to www.malwarebytes.org

On the left hand side, choose the blue Download Free Version.

Save to desktop and double click to install. There will be a moment or two when it appears to not be there - but finally the scan window will open. Short Scan will be selected. Leave it at that and start the scan. It will clean out all kinds of crap and viruses. It is one of my basic cleanup tools.

The other is Spybot Search and Destroy - but do Malware first.

This could take a couple of hours total, but will save you the drive and money!

[happylabs]

TRY THIS FIRST:

Restart your computer and press F8 just after it starts up again.

This will give you startup options.

Choose "Safe Mode with Networking"

Once you are in (icons will look big and weird) get on the net and go to www.malwarebytes.org

On the left hand side, choose the blue Download Free Version.

Save to desktop and double click to install. There will be a moment or two when it appears to not be there - but finally the scan window will open. Short Scan will be selected. Leave it at that and start the scan. It will clean out all kinds of crap and viruses. It is one of my basic cleanup tools.

The other is Spybot Search and Destroy - but do Malware first.

This could take a couple of hours total, but will save you the drive and money!

I will try it when I get home. Thanks very much!!!!

[wombat2u2004]

TRY THIS FIRST:

Restart your computer and press F8 just after it starts up again.

This will give you startup options.

Choose "Safe Mode with Networking"

Once you are in (icons will look big and weird) get on the net and go to www.malwarebytes.org

On the left hand side, choose the blue Download Free Version.

Save to desktop and double click to install. There will be a moment or two when it appears to not be there - but finally the scan window will open. Short Scan will be selected. Leave it at that and start the scan. It will clean out all kinds of crap and viruses. It is one of my basic cleanup tools.

The other is Spybot Search and Destroy - but do Malware first.

This could take a couple of hours total, but will save you the drive and money!

Wow....I'm going to save this one for sure.

[Seravieve]

The people I work for have both gotten viruses on their computers recently from Facebook too. They both had to reformat the computers. It some how blocked all internet access.. so there was no way to fix it I guess. One of the computers was a business computer.. so there was a lot of important stuff lost. How annoying that people take pride in making these viruses.. I'll never understand their train of thought.

[Catlady711]

Newest one on FB is the bunch of new groups claiming to get your old home page layout back. Catch is you "have to invite ALL your friends, then register with a mobile phone number".

The thing is all you're doing is spamming your friends for them, and the 'registering' signed you up for a series of texts or surveys to be sent to your phone with a charge of anywhere from $6 per text to a flat $19.99 per month.

Oh and the "gold member" thing is a similar scam. Avoid both types of groups.