I need some real advice

[Medusa]

Is there a Better Business Bureau type group for Internet things of this nature?

That's what I'm trying to find out. I'm on her directory until June b/c I've paid ahead a year and I don't want to lose that money or my position until I find another suitable directory.

[3Catcondo]

Karen and Paul would probably know. I'll see what I can find out by googling, etc.

[kuhio98]

It is possible that the site has been hacked and the administrator is not the one sending out the e-mails.

Do you have any other way to contact them to ask about the unprofessional e-mails you're receiving?

[Karen]

I would wait a day or so and try navigating her site again, or test her site from a different computer or browser. It could be some code embedded in that banner ad that was messing up your browser, and once that ad is gone, it'll be back to normal.

As for her rudeness, there's nothing you can do about that for now, just bide your time, and look for a better directory in which to list your site when your time with her is up.

Paul said, you could try doing "Whois" and see if she is the real owner of the website. If she is, there is not a lot you can do. But if she is an employee, and not the owner, there may be contact info for whoever owns the domain name, and you can write to them about her maltreatment of you. http://whois.domaintools.com/

[columbine]

The Better Business Bureau does indeed handle situations like this. Register a complaint with them - even if all it does is keep someone else from being burned, that can be worthwhile. But often, having been brought to the BBB's attention will wake an errant business right up. It sounds to me like there are errors in her code that could very well be fouling it up for everybody.

Love, Columbine

[Taz_Zoee]

That doesn't sound like an email from a professional person. I thought it sounded like a kid. And to say you got your friend to email? Sounds very juvenile to me. They didn't address your concern at all. A business professional would not have done that.
I just talked to my brother who does hosting and other computer/internet type business. I read him this correspondence and he said it sounds like you are not talking to the person that is hosting your site. He said it sounds like you are talking to a third party where your site is listed, not where it is hosted. And that's why they don't know what you are talking about.
My brother has more questions in order to help you, Mary. I'll send you a PM.

Well, nevermind. It sounds like Karen just gave you good advice. But let me know if you do need anymore help with this.

[Medusa]

Oh she's the owner of the directory alright. As I mentioned, I have several emails that I've saved and she was rude in them as well. She's very juvenile but I've always managed to stay calm and talk her out of her rudeness. A couple of years ago Paypal was glitching and she wrote me nasty email as well as my webmaster who was trying his darnedest to get it straightened out for everyone. Believe me, she's the owner and administrator and the emails are from her.

I did see that the BBB does have an online complaint section for websites so I'm going to make an inquiry.

[moosmom]

Mary,

I think you son is right. I'd report her. Something smells fishy and I'd definitely want to get to the bottom of it. Good luck and let us know how you make out.