Quote Originally Posted by Lady's Human View Post
If you were working with another professional who was absolutely incompetent, yet was the front of the firm you worked for, would you quietly stand by and watch, or would you address the situation?
The professional rules of conduct apply here, and I would be guided by them.

But, if it were like what you are discussing, a temporarly 'glitch' in delivery, I would sit and wait it out.

Maybe I get too many bills and would welcome a stoppage in service? At least I would have a ready defense for non-payment, "I didn't get your bill until yesterday".