Great topic! It's a toughy really. I think if the store has a "No pets" policy on the door it should be abided... a fine, good idea, the rules being infoced...even better!, if not...shame on the business owner... as a business owner myself there are certain things I know happen in my line of work so I take every step to cover my @$$ to prevent law suites. I don't run retail, but the fundamentals are all the same in any line of business... Set the standards and they will be followed, if they aren't followed its your responisbility to step up to the plate and inforce them. As a business owner you have to for see the unexpected especially when you deal with the public.

What is even harder... is if you go to a pet friendly place, how to you turn down one dog and allow another in? I would personally not put my own @$$ on the line for someone else. Not everyone is as responsible with their dogs as I am with mine...heck, it's not even responsibility, it's more about thoroughly knowing the body language of dogs. I cannot stand going into the vet and watching the owners who have their dogs on retractable leashes and let their pets approach another dog to sniff noses. When pressure is applied to a stressed/dominant dogs neck it kicks in those fight or flight issues and that is why there is so many freaking face snapping incidents while waiting in the lobby.

Oooh, I could go on and on about ignorance. I believe that is ignorance because dogs body language is something everyone should know before getting a dog... after all how else are they going to talk to us?