We have one....had it for about 4 years now......upgraded to the latest model about a year ago, and I ABSOLUTELY LOVE It. We only drink 1-2 cups per day, and its actually cheaper than buying and making a full pot of coffee only to dump most of it down the drain. (Also, Green Mountain Coffee is one of my husband's customers, and he has access to seconds, and sometimes they send home a box in thanks for his hard work).

That said, it makes absolutely fresh coffee, and the flavor is like no other pot of coffee. Perfect temperature, perfect brew, every time.

Unfortunately, now that I am pregnant, I cannot stand the smell of coffee, no way...oh well, its only a few months right?

ETA: To clean it, about every 2-3 months, we run a water tank full of straight vinegar through, followed by 2-3 tanks of fresh water. That clears out any hard water build up, and keeps things running smoothly. Other than that, just a warm, soapy dishcloth to wash the exterior. Hope that helps!