Agreed, Wolfsoul, with everything you said. Unless you are a professional groomer with years of experience (or a professional in any other business, for that matter) you do NOT know what really goes on and what is simply not true.

Everyone repeats the one or two horror stories they hear ... about ANY business. However, I believe, that for every horror story you hear, you DON'T hear about the thousand postive experiences. Those just don't make the news.

Today we groomed a chihuahua mix. He screamed bloody murder the entire time he was there ... and of course his owner couldn't pick him up for hours and hours. Was he hurt? Mistreated? Upset? No ... he just screamed. Wagging his tail, quite happy ... but screaming like we were skinning him alive.