We have had similar problems when finding good groomers around here, too.

A few years back we had a petstore in town with a grooming department attached. They did not last long due to a scandal. Apparently they over-sedated a dog resulting in the dog's death. Instead of telling the owner about it, they put the dog in with the trash out back. When the owner came to pick up her dog the groomers insisted that she had never brought the dog to them in the first place. The authorities got involved and shut the grooming department down right after that.


There was another groomer in town that opened up shop a few years ago. I think she only lasted a year. She had a terrible attitude. We took Ethan there to get his nails clipped and he pooped in the waiting room. I immediately apologized and offered to clean it up, but she insisted on doing it and made a comment about me needing to train my dog. I just smiled and politely told her that she needs to find another profession if she doesn't want scared dogs messing in her waiting room.


Thankfully one of the vet clinics in town has started offering grooming services. I love it! They actually remember all of the dogs names and talk to the dogs just like we do.