If this one dies they need to stop with rodents until they get this figured out. Any rodent they bring in will just be another death sentence.
Wet tail is NOT a disease in itself. Its a symptom. Stress is a mild "disease" that causes it. Tyzzer's is another cause which is anything but mild. Wet tail is a symptom in a rodent that needs vet attention immediately and proper antibiotics to fit the cause of the runny stool, not store bought treatments. If the hamster had tyzzer's disease I would suggest bleaching and bleaching and bleaching the cage, throw out all old bedding and food from the previous hamster, dispose of current water bottle and plastic food dishes. Never get another animal from this store as it is contagious.
Even if it isn't a disease like that, they should follow strict rules of quarentine with rodents. If the mom or boy goes into the pet store that sells rodents, they should change their clothes and wait 3 hours afterward before touching their hamster or going to close to it. Rodents are not very hardy when it comes to spreadable viruses and disease.
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My Heart goes out to the Child for the death of his 2 hamsters.. I sure hope for his sake the 3rd one lives & is ok.. Yes the store needs to stand behind this child & his loss..
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