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Thread: To those of you who bought the "cheapy" glasses at www.zennioptical.com

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  1. #1
    Join Date
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    They are required by law to release your prescription for both eye glasses and contact lenses if you request. If I remember correctly, they are also not allowed to charge you for it.
    You have to have a current prescription from an eye doctor in order to get your glasses from Zenni. I don't think Zenni checks, but if they do and your prescription is invalid then you will not get your glasses.
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  2. #2
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    Nov 2003
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    Tabbyville, PA
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    Glad everyone enjoys them! I love my glasses and will never ever buy elsewhere again.

    As for prescription, its law that they give it to you when you ask. They might give you grief (after all they make money selling frames and lenses) but they have to give it to you. All the numbers on the prescription tell the company exactly where to place the pupil, bifocal line, etc.

    I must have 10 pairs of them now. I enjoy matching my glasses to my outfit. At those prices, I can look very accessorized on the cheap. a couple pairs got lost, and two broke, but thats because I had a toddler who kept throwing tantrums that included ripping glasses off my face and tossing them on the floor (it was NOT tolerated, but in the midst of a tantrum, rules goes out the door) Who cares if they break or get lost? $20 down the drain instead of $200.

    As for adjustments? Take it to any eye glass place and they'll do it for you for free. I've had several pairs adjusted no problem. They know the glasses aren't theirs but its a courtesy they provide anyway.

    Try it, I promise, you'll be pleasantly surprised.

  3. #3
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    Quote Originally Posted by catnapper View Post
    As for prescription, its law that they give it to you when you ask.
    They might give you grief (after all they make money selling frames and lenses) but they have to give it to you. All the numbers on the prescription tell the company exactly where to place the pupil, bifocal line, etc.
    s aren't theirs but its a courtesy they provide anyway.
    I don't know about optometrists but I work for an ophthalmologist and there is a separate charge for refracting a patient (coming up with the patient's prescription). Some insurances do not cover this and it then becomes the patient's responsibility. If a patient does not pay this fee after they have been refracted, the doctor has the right to withhold the prescription until it is paid. That is the only time that I know of that a prescription can be withheld and, like I say, that is the case with ophthalmologists but I don't know about optometrists.

    The pupil distance is a side-to-side measurement measuring, of course, the distance between the pupils. Obviously once this measurement is taken it doesn't change because your eyes don't move.

    My boss takes the height (bifocal measurement) with the patient wearing the glasses. It can be different from frame to frame, depending on the size of the frame and where the patient feels that the frame is sitting most comfortably on their nose. At my office that is never put on a patient's script because of the fact that it can vary.

  4. #4
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    Quote Originally Posted by Pam View Post

    My boss takes the height (bifocal measurement) with the patient wearing the glasses. It can be different from frame to frame, depending on the size of the frame and where the patient feels that the frame is sitting most comfortably on their nose. At my office that is never put on a patient's script because of the fact that it can vary.
    Thanks Pam - that's what I thought too - which lead to my question of how this could be done accurately by mail order.
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  5. #5
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    Quote Originally Posted by pomtzu View Post
    Thanks Pam - that's what I thought too - which lead to my question of how this could be done accurately by mail order.
    Well, I guess I'll find out.
    I suppose there is a "standard" place to place a bifocal....like an "average". It may be right for most people, but not ALL people. (does that sound about right?)
    .

  6. #6
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    Quote Originally Posted by jenluckenbach View Post
    Well, I guess I'll find out.
    I suppose there is a "standard" place to place a bifocal....like an "average". It may be right for most people, but not ALL people. (does that sound about right?)
    Jen, I guess it also depends on the person wearing the glasses. There is the ability to adjust the glasses somewhat by adjusting the little nosepads which can move the frame up or down the nose to the patient's liking which will change the viewing area. We have patients that sometimes are so picky that they come in for an adjustment after wearing the glasses for a few days even though the doctor has taken the appropriate height measurement on them.

  7. #7
    Well...I am trying. I email the office for my prescription. They sent it to me but it does not include the Pupillary Distance.

    I am also not sure it includes the reading presciption (I can read without glasses if I do not have contacts in but cannot read without magnification when wearing my lenses.) Can anyone tell me the secret code for reading correction?

    I have emailed and asked for these two things. This being California....I am betting they will say as I only ordered contacts at my last exam they will not give me this information. They did not measure the distance between my pupils in December.

  8. #8
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    Quote Originally Posted by Edwina's Secretary View Post
    Well...I am trying. I email the office for my prescription. They sent it to me but it does not include the Pupillary Distance.

    I am also not sure it includes the reading presciption (I can read without glasses if I do not have contacts in but cannot read without magnification when wearing my lenses.) Can anyone tell me the secret code for reading correction?

    I have emailed and asked for these two things. This being California....I am betting they will say as I only ordered contacts at my last exam they will not give me this information. They did not measure the distance between my pupils in December.
    The pupil distance is not part of the presiption. You can measure yourself or with help. Just look straight ahead and have someone mark the position of each pupil (or use a mirror, I did). and measure in millimeters. Both mine and Charlie's were 65 mm.

    The bifocal strength on my presciption is below the "sphere". Has N.V. next to it and OD and OS for left and right, and is a number like +1.00 or +2.50 etc...
    .

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