Direct TV vs Dish TV

[Moesha]

Oh! I wonder if Direct is still offering the $50 referral bonus. Get the best deal you can get from them and then I think that if you have a referral from another member you get $50 more dollars and the friend that has the account gets $50 too. If you decide to go to Direct, let me know and I'll see if I can find the exact information that you need to get your extra $50 if you want.

[Grace]

Oh! I wonder if Direct is still offering the $50 referral bonus. Get the best deal you can get from them and then I think that if you have a referral from another member you get $50 more dollars and the friend that has the account gets $50 too. If you decide to go to Direct, let me know and I'll see if I can find the exact information that you need to get your extra $50 if you want.

Yes, that referral plan is available.

We had Dish for a few years. Then switched back to cable because customer service with Dish was abysmal. 18 months ago we left cable again, and went to Direct. I am one happy gal. I love all the sports; customer service has been great; yes, we do lose the picture, briefly, during a heavy rain but only on the HD channels.

Since you have AT&T, have you checked to see if they offer FiOS - I've heard that is on a par with satellite for quality of picture.

[Lady's Human]

We had Dish for a few years. Then switched back to cable because customer service with Dish was abysmal.

Dish Network doesn't even know what customer service is.

When we bought our house, we had Dish network, as the previous owners left the dish/boxes/ etc with the house. About a year and a half later, Dish sends us new cards for the boxes, saying we needed them for the equipment to work with their new upgrades.........and we lost our network feeds and a bunch of other channels. They stated after the fact that we weren't paying for the channels we had, so they cancelled them. Nothing like communicating with customers. It took over a month to get it straightened out. We've had DirecTV since, with no major issues, and their customer service has been excellent.

[kitten645]

LH..how long ago was that? Seems to me there's been lots of improvements as competition has gotten more intense. I won't go back to cable as I feel it's monopolistic and has no customer service. Comcast sucks.
C

[kitten645]

Thanks Taz (luvs on the kitten!) Craftlady, Grace and Jenn. Really appreciate your help. If I go with the referall bonus I will certainly tell them you were the source. I'll private you when I figure this out.
I took the name and direct line for the customer service AT&T lady that helped me today. She was great and should be acknowledged.
Cheers to all my pt family for the help! You guys rock!
Claudia

[Taz_Zoee]

I just had to call customer service for Dish a couple weeks ago and had GREAT service. In fact the girl I talked to was doing something for me and we had to wait. So we started chatting and ended up talking about our dogs!! I got her name and operator ID if I have to call back again I'll ask for her, if she's on the shift.

[Lady's Human]

That mess was about 1 1/2 years ago....they might have improved, but once bitten, twice shy.