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Thread: Can I vent for a second?

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  1. 10-31-2008, 03:57 PM #1
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    sparks19
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    I agree. I would call and complain. there is NO excuse for that. I understand people have bad days but when you are in a customer service position you suck it up and deal with it.




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  2. 10-31-2008, 04:09 PM #2
    jennielynn1970
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    Ditto. The manager should have been brought in to resolve it. The waitress may have been having a bad day, but word of mouth about that place can affect their business big time!
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  3. 10-31-2008, 04:14 PM #3
    sirrahbed
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    wow - sorry to hear about this! I think I would call the manager also - (may even get a free meal from it) ...maybe even write your complaint out...That waitress needs an attitude adjustment. ((HUGS)))
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  4. 10-31-2008, 04:19 PM #4
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    Medusa
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    Sometimes there are mixups but the waitress' behavior was inexcusable. She threw the papers at you? Uh, I would've insisted on seeing the manager immediately.
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  5. 10-31-2008, 04:36 PM #5
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    Taz_Zoee
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    Oh my goodness! I understand having a bad day, but that's not the way to treat customers. Especially at a job that gives tips. Wow. I agree that you should contact the manager.
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  6. 10-31-2008, 04:43 PM #6
    Scooter's Mom
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    I absolutely think you should contact the restaraunt and complain. When you are going out to dinner, you are paying for a service. That waitress not only gave you sub-par service, but gave the restaraunt sub-par service as well.

    The management deserves to know how their staff are performing - be it good or bad. That waitress may have been having a bad day, but had no right to take it out on you, and her manager needs to be aware of that fact.

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  7. 10-31-2008, 05:02 PM #7
    lizbud
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    Quote Originally Posted by Scooter's Mom View Post
    I absolutely think you should contact the restaraunt and complain. When you are going out to dinner, you are paying for a service. That waitress not only gave you sub-par service, but gave the restaraunt sub-par service as well.

    The management deserves to know how their staff are performing - be it good or bad. That waitress may have been having a bad day, but had no right to take it out on you, and her manager needs to be aware of that fact.

    I agree completely. The manager really needs to know this. He'll probably
    thank you for it.

    After that, I would just let it go & not let it ruin your day.
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