I'm so disappointed *Update 10/8* see #29

[pomtzu]

Under the circumstances I'd be hurt too! But like others said - give it a little while before you say anything.

[Freedom]

My vet doesn't send bills, never heard of that! Have to pay up front.

Anyhow, the billing dept / bookkeeper would be the one sending the bill. The techs and vets are the ones who send out cards from my vet. Hope this helps.

[Medusa]

My vet doesn't send bills, never heard of that! Have to pay up front.

Anyhow, the billing dept / bookkeeper would be the one sending the bill. The techs and vets are the ones who send out cards from my vet. Hope this helps.

Well, this was different, considering the circumstances. Normally I have to pay as I go.

[Sevaede]

My vet, from when I used to live in Eastern Oregon, would send out cards exactly two weeks after. I think it's only because of gentle consideration. They want to give you time, it seems.

Also, they are very, very thoughtful! Usually everyone signs it (even their maintenance guy!) and puts a message in it.

[Maya & Inka's mommy]

I never got anything when my Sydney passed away... ; Guess my vet was to embarrased .. ; Well, she couldn't help it, it was my previous vet who told me that Sydney didn't need any meds for his heart YET

[Medusa]

As I said, I guess it wouldn't bother me if I hadn't gotten the final bill so quickly. They didn't waste any time sending that out. I'll wait a while just in case the person who does the billing is separate from the one who sends out condolences, etc.

[jazzcat]

As I said, I guess it wouldn't bother me if I hadn't gotten the final bill so quickly. They didn't waste any time sending that out.

Keep in mind that we just ended the month and most places do their billing at that time. Probably why you got a bill so quickly. I really wouldn't hold that against them even though it seems very insensitive. I'd say billing was just doing their job and are probably unaware of any circumstances.

[Medusa]

I received the newsletter today but still no condolence card. I find it difficult to believe that there were that many deaths at the clinic that they couldn't find the time to send out a card. I'm normally a patient person and I quickly forgive, especially if it's an oversight. Offices are busy places, especially vet offices. Still, right now I'm feeling like a number but I guess I shouldn't assume that my Puddy was special to anyone but me. (and my PT family) I'll give it another week.

[Emeraldgreen]

I too would give it another week but if you don't receive one, I agree, that is very disappointing. Puddy was back and forth from the hospital so many times (and for years I'm assuming), especially in the last few months. And the fact that you have spent 30,000 at one hospital over the years should have you at the top of the client list. A wing of the hospital should be named after Puddy!!
I sent a thank you card to both the clinics that dealt with Tiger and received theirs in the same week. Maybe you could send one and say something like "Just wanted to say thanks for everything. I received a very kind card from the other hospital that hardly knows me. It meant alot. Perhaps yours got lost in the mail?"
I do hope that you get a card soon. I think for the most part, it is standard for clinics to send them out and because Puddy was such a regular customer with a mom who spared nothing to help her, it would amaze me if they didn't send one. Maybe it was an office slip up, one receptionist thought another had handled it kind of thing but it should be brought to their attention in a few weeks if nothing happens.