We have the 1-at-a-time version as well. We seem to get about 1 movie a week. We've been on it about 6 months, and my only complaint is that one time the post office messed up and we never got the movie they sent to us. In fact, we got the e-mail saying they were sending the movie out, then I think 4 or 5 days later, we got an e-mail saying they had received that movie back and were sending out the next one. We decided it wasn't worth the effort to complain, so I just put it in our queue again.