I'll repost my opinion of Dell from another post I did...


http://petoftheday.com/talk/showthre...highlight=dell
I'd never buy a Dell anything again. When I got this cpu I specifically asked several of the online sales people if I could get software tech support. They all emphatically said YES but that it would cost me an additional $100. I'm like ok, so I paid the additional $$, my invoice simply said 'telephone tech support'. So the first time I ran into a software problem with the OS I call. I get told the additional money I paid out was ONLY for HARDWARE support. If I wanted software support I could call a number, give my credit card, and get help via a per minute charge!!!

I've never had problems like that with the old Gateway I had for years, and believe it or not STILL has software support on a Win. 98!! They never give me static and have always been helpful, even if I can't always quite understand the accent of the tech person. lol