Apple Laptop

[Edwina's Secretary]

Karen....I CANNOT log in! (On my Apple Laptop)

I enter my user name and my password. It says..."Welcome Edwina's Secretary." (You know that big blue screen.)

...and then I am NOT logged in.

I do it over and over. Nothing.

[Karen]

Do you have the "remember me" box checked? If you are using Safari, you should check under "Preferences" and change the "cookies" setting - it may be on "never" but should be on "only on sites I navigate to" - that should do it!

[Queen of Poop]

I've been using my MacBook here for over a year now and I've never encountered the issues you're reporting. Try Karen's suggestion.

[Hellow]

Make sure you are using Firefox instead of Safari, Firefox is more secure and is assured by me to work with PT .

[Karen]

I use Safari almost exclusively, Reggie, and have no problems with Pet Talk.

[Queen of Poop]

I too use safari, exclusively, works awesome for me.

[Grace]

I don't have a laptop, but we both have Macs. I use both Safari and Firefox and never have any trouble signing in.

One suggestion - clear the cache and delete cookies. Then try again.

[Randi]

I have a Mac desktop and use both Safari and Firefox. The only problem I've had, is because I need to update Safari, but I'm pretty sure Edwina's Secretary has a newer version, so it may be a good idea to try what Karen suggested.

Good Luck Sara!