ARF is a very high end shelter, if there is such a thing =P If ARF were a dog food, it would definitely be Solid Gold or something along those lines. Pricy and meticulous. They do good work, but they are wealthy. As a result, they can afford to splurge on certain things and the facility is truly top-notch. From my limited experience with a few of the volunteers there, they can be a little overbearing, but it all comes out of a passion for the animals. It's like us PT people giving out more information than the OP really needs and almost scaring them off I know I've probably done that more than once, so it's not bad; it's just healthy enthusiasm!

Aww, Cindy, you were so new; I'm sure you did a heckuva job!! Don't be so hard on yourself =) At the next event, you'll be confident and having a ball!