Oh poor Calloway. Seems like the poor boy has been through quite the ordeal. How difficult it must be to try to take care of him, when the one place you need access to is his "no touch zone". The cold compress sounds like it might be soothing to him, hopefully he wont be too difficult for you. Hopefully, what ever is bothering him will go away real soon, and he will be feeling much better. As for the hair loss, one time my kitty had a similar weird hair loss on her ears and right in front of her ears. When I took her to the vet, he had said that sometimes in kitties you have this strange clumping of cells that can cause hair loss in that area. Typically it is not a problem, and once the cells move on, the hair strangely grows back. He said that vets don't know why this happens and what the purpose is, but that usually it just corrects itself. This is what happened to my kitty. Well, I hope you all have a great weekend and both your kitties are feeling better!