The new Shutterfly layout

[Cinder & Smoke]

I don't understand why I'm the only one that is seeing Shutterfly's layout change.

In order to post any pictures,
you have to add them all to an online album!!

HOW'z come??

I didn't have a Dawg in this fight ... and now I'm the one with a busted ShutterFly!

As for the "you have to add (photos) to an online album ..."
Uhhhh --- where else can you put them???

When you upload photos, one of the steps is to pick either a New Album
-OR- name an existing Album ...
I never saw a thrid choice of "put 'em in my Pockit" or "stick 'em in the Klozit" as
an acceptable place to park a new photo.

Well ... I guess I'm happy all YOU GUYS are happie ...
wonder when *I'll* be able to use ShutterFly again?

[pitc9]

When I upload my picture to Shutterfly, I upload them and put them in an album and from there I can right click on them and copy the properites and paste them between the [img] & [/img] here on PT for all to see. And when I want to share an entire album I have to click on "SHARE" and add them to an online album and it gives me a direct link to use to pass to my friends or family that I want to share the album with.

But NOW..... in order to share pictures here on PT I have to add them to my online album.
I know that doesn't make any sence at all... after all, how are the pictures not already online once I upload them to their site???
So Phred... you still can't sign on at all??

Yikes.. what did I start?

[Logan]

Angie, yes, I did see a different layout when I signed in as you. That's why I started searching around to figure out how to choose one of your pictures to post. And I chose your lovely kitchen!!!

[pitc9]

And I chose your lovely kitchen!!!

Oh why thank you!
Our house is on the market and I took those to send to my agent!

[Cinder & Smoke]

So Phred ... you still can't sign on at all??

< deep sigh >


Yup, I wuz *busted* till I got their "quick response" e-mail - 24 hours after I
sent the original question. Their "answer" arrived at 3:30 AM this morning.

They said >>>

We are sorry to hear that you have been having difficulties while working on your pictures.
It seems that you were experiencing a temporary error.
To overcome this, please follow these instructions:

Go to your start button, settings, control panel, and click on Internet options.
When this opens do the following.

Under the general tab, click on the “delete cookies” and ...
and click okay.
Click on security tab make sure it is set to medium or lower.
(For IE6 click on the privacy tab and click on default.)
Lastly ... Click on apply and then okay.

Then connect to the Internet and try again to log onto Shutterfly.
Hopefully with all these adjustments you will be able to work without any difficulty.
If you continue to have difficulties you might try
using another browser like Firefox to log onto Shutterfly.
(Won't THAT suggestion go over well with Mr. I. Explorer!)

"They" were correct - I must have had a "scrambled cookie" in the 'puter
to match the "scrambled cookies" in my headbone!

NOTE: As with most other "troubleshooters" on a Help Desk, "They" suggested
several "other steps" that involved erasing cookie files and "restoring defaults" ...
steps that often aren't required to FIX the Problem and can un-do some of
your favorite features. Follow their suggestions ONE step at a time.

After (finally) signing into ShutterFly, I **STILL** don't notice any format or layout changes.

Now ... wasn't that PHUNN? ... NOT!

[pitc9]

Oh goodness!!
Maybe that's what I have to do, because now I can't sign on!
Oh this is great!!
I'm glad we can both share in the Phunn!!