It's only $7 extra for hypo shampoos, and really, sometimes we sneak them in if we see dogs that need them and mom doesn't want to pay the extra or if we have regular customers that get it all the time or whatnot.

Being a groomer at PetCo, I can honestly say we never really have angry customers. We have a lot of people that come from Petsmart saying awful things, but I have no idea what goes on there.

Our prices are assorted by groups; we have groups 1 through 5, group 1 being things like Pugs and JRTs and short-coated dogs like that, and group 5 is your Saints, Mastiffs, large Goldens, large Labs, etc. Group 5 is pretty much anything over 75lbs.

We charge decent amounts (we even have people complain that the $27.99 for their Golden is too much!) and we do a good job. Dogs are always completely dry before they go home, nails trimmed, ears cleaned and coat is completely brushed through. We have a VERY close bond with our customers and we report every little wart, lump, limp, anything that the customer needs to know about, whether it happened at the groom shop or it was noticed when the dog came in.

I love my job, and I wouldn't trade it for anything in the world. =]