Audrey, personally I think you handled yourself exceptionally well through everything which has transpired. Your work ethic is so admirable, your expectations of what is reasonable are right on, and your manager's sense of her own job is pathetic. You were in a no win situation and like has already been noted, you are an employee who would be appreciated by a business with competent management. I know it makes you feel crazy to work for someone with such a distorted sense of organization and quality of service. But YOU are not the crazy one. Your instincts are ever so good. Don't look back. You are able to articulate what you can offer another employer and the right one will think he/she died and went to heaven when given the opportunity to interview you.

YOU GO GIRL!