Especially since I'm schooling to become a vet tech, I have to teach myself restraint and to exert professionalism at all times. This is a great place to practice.

I admit sometimes I've played into threads just for the drama, because let's face it, I'm a pretty forward person with my opinions.

But I think what also helps is to put yourself in their shoes; if that were you, what responses would you react the best to? Accusations and harsh words only turn people away; but polite and soft spoken advice people generally tend to listen to and lean toward. Nobody wants to be told they are wrong! Instead of pointing fingers and making accusations, educate! Suggest a different method; suggest educational sites so they can learn on their own to make their own decision on a topic rather than just telling them what's "right" and what's "wrong".

Education is key.