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Thread: I dislike you FTD

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  1. #1
    Just food for thought...I'll stay out of the refund vs. discount discussion but...FTD subcontracts to a small local florist....who has to rent an extra truck for Valentine's Day ( it is a huge truck rental day.) The florist doesn't make alot of money on FTD but it is a way to increase traffic.

    It V Day...and the guy they hired to do the extra deliveries calls in sick...got the flu...drank too much last night...doesn't feel like working today...or someone at the truck rental called off last night and the truck they had reserved didn't get fixed. Or someone on the rental counter made a mistake and there is no truck for them to use. Or the truck breaks down.

    There are so many things that can go wrong. I am not excusing the florist but suggesting a bit of understanding as to what can go wrong. I too, would be most unhappy.

    Recently I almost missed a flight because the line through security was so long. The reason...a couple employees didn't show up for work.

    Whose fault is that?

  2. #2
    Join Date
    Aug 2006
    Location
    Methuen, MA; USA
    Posts
    17,105
    Yes, I do what Phred wrote. I don't think I have ever used the FTD / Flower.com / Teleflora.

    I use the Internet and find a local florist -- local to the delivery. Never had a problem!
    .

  3. #3
    Join Date
    Aug 2004
    Location
    Alberta, Canada
    Posts
    22,005
    I ran into a friend of mine today - she works at a florist in town. I asked her if the maniac week was over!

    One of her co-workers was with her...they described a beautiful $150 roses-and-goodies arrangement ordered by a man, and the woman was to be called to come pick it up.

    They called her, and told her who it was from.

    She never showed up.

    Oh, dear! Poor lad.
    "Do or do not. There is no try." -- Yoda

  4. #4
    Join Date
    Oct 2000
    Location
    Wichita Falls, TX U.S.A.
    Posts
    4,455
    Quote Originally Posted by Catty1
    I ran into a friend of mine today - she works at a florist in town. I asked her if the maniac week was over!

    One of her co-workers was with her...they described a beautiful $150 roses-and-goodies arrangement ordered by a man, and the woman was to be called to come pick it up.

    They called her, and told her who it was from.

    She never showed up.

    Oh, dear! Poor lad.
    That hurts my heart. Poor guy. Maybe he was not a nice fella, but still....ouch!

  5. #5
    Join Date
    Aug 2004
    Location
    Alberta, Canada
    Posts
    22,005
    Or - maybe he was chasing her and was a bit too thick to realize the lack of interest on her part. Poor sap may have been trying to impress her.

    Um....you did already, dear. Writing is on the wall in HUGE LETTERS - and it's done with spray paint...
    "Do or do not. There is no try." -- Yoda

  6. #6
    Join Date
    Oct 2000
    Location
    Los Angeles, CA USA
    Posts
    12,031
    I have never had any problems with any of the flowers I ordered to be delivered.

    But years ago, I ordered a small live Christmas tree for an elderly woman. It was supposed to come with ornaments, bows etc. She called me because she thought I would want to know that what was delivered was a tree alright - but most of the needles were in the box - dead. And there were no ornaments or bows. That was Pepperidge Farm.

    I recently ordered apples for "someone" - but what they received were pears and some apples. I called to complain because the "someone" is a horse - and I didn't think pears were a good thing for a horse. They got a good laugh out of it and were kind enough to send the order again - all apples!! And they didnt charge me for the second delivery.

  7. #7
    Quote Originally Posted by gini

    I recently ordered apples for "someone" ...

    the "someone" is a horse ...
    DANG!

    Why didn't *I* thinka that!?
    GOOD Thinkin, MOM!


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