I'll never use FTD again either. I ordered flowers and a couple balloons for my mom back a couple years ago, and they forgot the balloons and one of the roses was broken, but they remembered to charge us for missing balloons. It may not seem like a big deal, but I paid a good amount for the entire arangement and the balloons were part of it, and they wern't cheap either (they were big and metalic). My mom, over the phone, described her arangement of flowers...I asked her, "what about the balloons" and she said "what balloons?".

I won't use FTD. That was the first time I used them and they screwed up. They don't have a good track record with me.

I'm sorry you guys had a problem with FTD also. I don't like that place at all.