Hurray! We have a winner. AmberLee guessed the puzzle correctly, but can't host the next one. I have sent a PM to lvpets2002 as the highest scorer, but I don't think she has logged on yet today.

The solution was -

If you can keep your head when all about you are losing theirs,
it's just possible you haven't grasped the situation.
Jean Kerr

lvpets2002 E(12)+H(5)+D(2)+S(8) = 39
vinjashira T(8)+F(1)+J(2) = 11
Randi A(9)+I(7) = 32
The Duck R(6) = 6
Karen O(8) = 16
AmberLee N(6) = 6
Pitc9 P(3) = 3