Desperate Help Needed - Noah

[NoahsMommy]

Kelly, then they do not have my check posted yet.

I just called them and left a message about my check - because I want to be sure you get the credit and don't have to pay when you pick up Noah.

xxoo Gini

Thank you, Mom!!

This is why I asked the girl at Balcom to tell me about the last 5 or so transactions. I knew there was at least one or two that hadn't posted yet.

(((((((((Hugs)))))))))

[Cinder & Smoke]

I knew there was at least one or two that hadn't posted yet.

***
I think you ought to "audit" their accounting of Noah's finances ...

How did the "Final Bill on this coming Saturday" go UPWARDS
from $160.00 to the latest total of $200.00 ???


As for their informing you - they certainly SHOULD be advising you WHO donated -
most places withold the amount the person donated.

Unheard of to refuse to acknowledge the donor.



Good Luck on Saturday claiming da Kat!
Happie MOVE Tomorrow!!


/s/ Phred

[NoahsMommy]

***
I think you ought to "audit" their accounting of Noah's finances ...

How did the "Final Bill on this coming Saturday" go UPWARDS
from $160.00 to the latest total of $200.00 ???


As for their informing you - they certainly SHOULD be advising you WHO donated -
most places withold the amount the person donated.

Unheard of to refuse to acknowledge the donor.



Good Luck on Saturday claiming da Kat!
Happie MOVE Tomorrow!!


/s/ Phred

Phred,

The more I wrote out that post, the more I feel I need to talk with a manager and have them fax me an accounting of Noah's ENTIRE stay. I've asked repeatedly for them to keep a list for me...for my "thank yous" and then planned on coming here and making sure you all agreed with it. In the past, when I've paid with a CC, they don't give you a CC receipt! You have to ASK for one! I don't know if this is because a bunch of high-school girls work there or what, but when it comes to the accounting, they need a MANAGER to apply payments.

I'll call them first thing tomorrow AM and strongly insist on an itemized statement of Noah's stay.

Hugs, Kelly

P.S. I just spoke with my brother. We're getting the "heavy stuff" to the apartment during the day on Sunday. Kevin is renting us a big truck so we can do it in one trip. Saturday will be "making a bed with blankies", moving boxes, kitchen stuff, kitty stuff, etc. I think Saturday night will be a "camp out" on the floor until my bed comes the next day. ha ha Hey, anywhere my kitties are, is PERFECT with me! YAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Karen]

It's almost the day! We're all looking forward to it with you!

Oh, and is Darling a definite new roommate?

[NoahsMommy]

It's almost the day! We're all looking forward to it with you!

Oh, and is Darling a definite new roommate?

Thanks, Karen!

I just asked my parents if I could talk to them tomorrow evening after work. They have plans at 6:30 p.m. to go to their old neighbors house for "garage night", so we decided to talk before, at around 5:30ish. I'm really feeling positive, I *think* and am even getting positive vibes that they wont be totally mad at me. Who knows, maybe it will go well. It would be so very nice, you know? I love my parents and would love to remain at peace with eachother. I've NEVER wanted to have to be estranged from them.

So, we'll see.

On Darling? Its looking like it. Kristin wasn't sure, but I was kind of getting "I want to KEEP her" vibes.

[dukedogsmom]

If I figured it out right, you should owe, at the most, $100. I don't know why they won't tell you who donated because they sure ask our first and last names. My donation was mentioned in your one post. Not long now! I do hope it goes peacefully and you can have some sort of normal relationship with your parents. Maybe they'll see the light, so to speak. Looking forward to seeing pics of you and your new place. I know your health will improve when you get out of that toxic atmosphere. And kitty purrs to help you along, too

[NoahsMommy]

If I figured it out right, you should owe, at the most, $100.

I totally agree!! Especially since I was told this:

Noah's balance when I pick him up will be $260.00 on Saturday 2/2 between 2:00 and 4:00 pm!

I got the above message at around 9:30 a.m. on 1/23 from one of the employees @ Balcom Cyn. If they got Val and Brody's Mum's donation, that would take it down to $160.00. (Val, you mailed that around the 22nd, right? So that wouldn't be included in the total then?) If there were ANY made after 1/18, it would be even lower and as per Gini, her's wasn't counted yet.

Hmmm....I'm calling them NOW and will expect an answer and a fax tomorrow morning.

I'll keep you all updated.

P.S. Val, thank you!!! ((((Hugs))))

[dukedogsmom]

My payments were made by credit card and they have both been done. Yesterday's cleared that day. I don't remember the exact date that the other payment was made but I think it's in this thread. I guess we should have appointed someone here to be bookeeper on this, huh?

[Ginger's Mom]

As for their informing you - they certainly SHOULD be advising you WHO donated -
most places withold the amount the person donated.

Unheard of to refuse to acknowledge the donor.

Most places are charitiable agencies or organizations that are familiar with dealing with such things. I thought that Noah was at some sort of cat boarding facility, and they probably are not used to receiving charitable contributions. They only have someone to do the book keeping for their clients payments. I really don't think they should be blamed for failure to keep a list for Kelly. They can tell her when payments were received and the amount received, that is part of their regular book keeping practice. They probably have no need of any other information as it is not part of their normal service/operation. They should not be held responsible for keeping addtional records not needed for their business. Were they asked and did they agree to do additonal book keeping for Noah?

[NoahsMommy]

Good Morning,

I agree that they don't necessarily owe me a listing of WHO gave what. I understand they aren't used to this type of arrangement or set up to do this. I'm sure more than one person there applies payments, be it CCs over the phone or mailed in checks.

I DO, however, expect they will have the means to fax me an itemized statement with the charges and the payments listed. That should be apart of their regular reciept system.

I've called and left a message with a fax number and my work number. This was at 8:10 a.m. If I do not hear from them by 10:00 a.m., I'll call again.

Thanks so much, my loving PT Family.

Love, Kelly & Noah

[gini]

Kelly, as of this morning my check had not cleared my bank - but they certainly should have it by now.

[NoahsMommy]

UPDATE from Balcom,

I wonder if they knew I was going to call at 10:00 a.m. if I didn't hear from them by then. I JUST hung up with Sonia from Balcom Canyon. Too funny.

She's faxing the itemized accounting as I type this. I heard the fax machine ringing...and she said that someone called yesturday and paid the remaining balance of $200.00!!!!!!!!!!!!!!!!

Whoever did that, will you please PM me so I can properly thank you?

This is AMAZING, you guys. I never expected any financial help at all. But you all did help in that way....not only that, but you've all collectively paid nearly $2000.00!!!!!! I had anticipated at least paying for the remainder tonight. (I got my first FREEDOM paycheck today. I wont be giving this one to my parents. YAY!!!!!! FINALLY, its MY hardearned money!!!)

I know I keep saying "thank you" and how wonderful you are to me...but its so very true!

Love you guys,
Kelly, Noah, Basie, Micah and Phoebe

xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo

THANK YOU SO MUCH, MY PET TALK FAMILY!!!!!