Another retail rant...VERY close to having a meltdown

[jennielynn1970]

It is far to acceptable to be RUDE to people these days. If you had a bad day, that's ok, you can stop on your way home and insult an employee of the store you stopped at for revenge.

I noticed long ago on TV that the programs were going into being scrcastic to people, insuting people and just being downright rude and I knew this day was coming... It is now ok to discriminate against someone who is different and be just downright rude! They think you have to stand there and take it but one day, somebody will loose it and beat the tar out of one of those people. (or pull out a gun and shoot them)

Kinda like what they call "going postal", huh?!

[moosmom]

going postal

Um, YUP. Although I prefer to call it going Bed, Bath and WAAAAAAAAAAAAAAAAAAAY Beyond.

[jennielynn1970]

I think society today as a whole treats customer service/sales/maintenance people really poorly. How many times have you heard people give the excuse for not cleaning up after themselves, or leaving things lying in a jumble on the display all in a mess because "the people who work here are paid to clean it up." I hear that A LOT when I'm out. I find it really appalling. There are so many lazy and rude people, it's just disgusting anymore.

I know here at school, heaven forbid we even reprimand a kid any more. And when you do, the vice principals and administrators don't back you. They give the kids a soda and candy bar and pat them on the head and tell them not to worry about anything. So many of them just want to avoid a confrontation with the parents. We're creating a generation of without a conscience about what they do or say to others. It's super frustrating when you aren't backed up by your administrators/supervisors.

[moosmom]

I had another lady come in and ask if we had any coupons (I had a whole bunch of them that had been used, and we're supposed to cross off the bar code with a marker so they can't be reused). I said, "No mam, I'm sorry we don't carry any coupons IN the store." Her response was, "Oh??? (very snobbily) and what are THOSE???????" I politely told her those were the coupons from customers who REMEMBERED TO BRING THEM WHEN THEY SHOPPED. I told her that if I gave her one of them, the register would reject it as an already swiped coupon. I explained that she could shop today and bring her receipt in with her forgotten coupons and we'd refund her the difference. That wasn't good enough. She didn't want to hear it. Oh well. Sucks to be her. See what I go through??

*sigh*

[Medusa]

I think your comeback was great. Having worked in service oriented businesses most of my life, I've learned not to take things personally. That certainly doesn't excuse customers' rude behavior towards you but you handled it very well and it speaks volumes about them. They would treat everyone and anyone the same way. If you had to cry at home to let off steam, so be it. Crying can be a pop off valve, a useful tool. I think you did great.

[KYS]

I am impressed with the way you handled the whole situation.
I believe some people think they will get their way if they Bully you.
Unfortunately sometimes it does work.
The way you handled it could not have been more perfect and it covers
your butt from getting in trouble.

[Catty1]

Sometimes they spay and neuter the wrong individuals...JMO...

Bed, Bath and BULLY!

[lvpets2002]

I am sorry Donna = But I am still Laughing My Butt Off.. Good comeback.. Now is this still Petsmart that you are working at..