Vent??

[Medusa]

I've been working with him for about 6 years and he hasn't changed since, is it wrong for me to assume he never will??

Yes. It's been working for him all along so why should he change? I've been in management in only service oriented businesses my entire life and your boss doesn't know the first thing about management. Get out. These people are life chippers. They're chipping away at your life and each day that you procrastinate finding other employment is another day that you can never get back. Things may actually even ease up for your mother after you leave, which you should do immediately without looking back. And stop worrying about your customers. They go where the food and service are good. If this continues, they'll go elsewhere, too. And wherever you go, there will be other customers that you'll like and who will bring joy to your job.

[Catty1]

Just a suggestion - that both you and your mom check out the first three posts in this thread: http://petoftheday.com/talk/showthread.php?t=137249

The cook and boss may be sick and toxic people - and the longer you and your mom stay there, the sicker you will get too. It's a form of enabling...

What is your mental health worth?

Sit down and make a plan B. Maybe you could move in with your mom for a while to ease rent expenses.

RUN, don't walk, out of there!

Then, if it ever DOES sell, you can see about going back - unless you are totally happy at the new place!

[slleipnir]

I keep telling myself this. I have no idea why I stay there. Each time I say "next time there is a problem I'm gone for sure" *sigh* I'll wait until after xmas and if no sign of change I guess I should start looking for a new job.

Manager tells me that if I go see higher up boss, all he will do is relay it back to her to solve. I don't think she is really a manager, she is more like a babysitter.

Thanks for the advise.

Kitten: normally I agree, and I would NEVER talk to the customers about problems going on. I can only make so many excuses up for him. I have had people get really pissed off at ME for something he did. and I just have to say "sorry about that" and continue to look bad. (this has happened) As I said this happens a lot. Nothing was being done.

[Taz_Zoee]

I think the manager is telling you that her boss would pass it back to her to solve because she doesn't want you to go to him. I find it hard to believe that if you went to her boss to complain about HER that he would send it back to her. I mean, go to him tell him the entire story about the cook and that you've tried to work it out with the manager and nothing has been solved.
As I said in your other thread..........document EVERYTHING!!

Good luck. I hope either things get better or you get out of there.