Vent??

[dukedogsmom]

I think you need to get the hell out. You've been miserable and abused by them too long. Don't you think you deserve so much better? Don't allow yourself to be treated like that.

[slleipnir]

Yeah, I know you're right and I should leave. I've been around the place since I can remember so it means a lot to me. (as silly as that sounds) the same for my mom. She's been there for 30 years I'd say. I good chunk of the customers come to see her. I know the place would fall apart without her. (serves them right) we often talk about both of us just leaving one day...Mom can't seem to find a new job...she's been doing the same thing for this long and gets paid more then mini. wage. She said she can't live off mini. wage and keep her house.

My thursday night customers called head office for my sake. They said I shouldn't be treated that way, and if it doesn't change they have no problem going else where to prove a point (this is why my manager is so annoyed that I will tell them if there is a problem. Which I will. Funny thing is she can't see why I would tell them and have them all take their business else where if cook continues to walk all over me?? I told her I would tell them, let them decide for themselves what to do, and leave. Why would I think "Oh, Cook is being a j**K. I think I'll quit, but I hope these people stay here and keep giving the place business!!!" seriously??? lol. (these people give the company A LOT of money. The are monthly stays at the hotel AND give the pub lots of business. however, I wouldn't want them to leave just for my sake unless it's what they REALLY wanted) They make me feel so good about myself, but manager makes me feel like I'm a troublemaker and a crappy person o_O The place is for sale, I think I'll wait till the new year to see what happens. Maybe someone new will buy it and keep it going? wouldn't that be nice...if i had money saved I'd be interested in opening a resturant/pub. I know all our regulars would come!

[kitten645]

Personally speaking, if one of my employee's bad mouthed another to a customer I'd be PISSED. That's not the customers job to hear about internal crap...HOWEVER!!!!! I don't work with Aholes and anything bad said in front of a customer would be something I, as a manager' would have addressed PRIOR to it getting to the point of venting to the clientel.
That being said, I assume you work full time? Regardless...do you REALLY want to be MISERABLE that many hours a week? You arent' responsible for your mom's situation. GET OUT!! How long are you going to put up with feeling lousey? Someone else suggested that you AND your mom both get out, which I agree with. However, it might not be as easy for her to make a horizontal move (find a management position elsewhere). You on the other hand should have no problem finding another position with compitent management. I bet most restaurants would KILL for someone with 6 years experience. Hit the papers and look for another job NOW. Nothing is going to get better and will most likely get worse where you are now.

[anna_66]

Audrey I'm really sorry your problems seem to be getting worse.

I tell you, I know how it is. I went through a smiliar thing with management at my job last year. I got lucky and they replaced all 4 of my bosses

Can YOU go above your boss to her boss? That's what we do at my work. Then they take it from there.
There is no way she should have ever yelled at you. Like others said, she obsviously has no management skills.

I know you feel comfortable at your job (just like me). But if you can't get it resolved, you shouldn't stay were you are.

[Freedom]

Just keep job hunting, sooner or later you will be ablet o move on to something better.

Sorry to read you have to go through all this. Can you talk tot he next level up mangement wise? If everyone received a pressie except you, that was noticed by everyone and is very poor management!