Kim, I can totally empathize! Any color I put on my hair unless it is truly dark brown or black, turns red! I don't dare try to go blonde or anything lighter than my natural color! I had it successfully blonded one time, my stylist had to BLEACH all of the color out of my hair ... I looked like BLONDIE ... and then put darker blonde shades back in it. Unfortunately, I was so freaked to see a blonde in the mirror everytime I looked, that I quickly colored back over it in brown! LOL!