My mom is the bar manager (in a hotel) the Cook is the cook manager. He's been there for like...20 some years I'd say. our hotel manager seems like she can't be bothered. She can't just "fire" him because he's been there so long (apparently) and he will make a fuss so they just don't do it. As I said, I'm going to see the manager of the whole hotel chain on Monday. My customers also said they would phone and talk to him themselves saying I shouldn't have to put up with that. One of my regulars even said he'd go up and pound on him hahah. I'm not sure if he was joking or serious (I felt like saying, please!! do!!) I know that wouldn't solve anything anyway.
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