Quote Originally Posted by ChrisH
I just e-mailed and asked if I'm ever going to actually get the CD.
As did I. This is the lame response I got:

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

We are continuing to work on your issue.
So more or less I guess they're telling me I'm not going to get my pictures
Good thing I always back them up to CD myself!