Speaking of Imagestation, has anyone ordered DVDs or CDs?

Both Robin and I did (she ordered the CDs and me the DVDs) and neither of us have received ours
I chatted online with someone last month and they said it would be sent out within the next week, then Robin called a little later and they told her the same thing.
Just today I sent them a email. It's been 2 months since I ordered!

Anyone else frustrated with IS?