It could be from the fleas.. get some flea and tick shampoo. It shouldn't be that expensive and maybe that will help.I am not sure if dawn dish soap gets rid of the fleas.
that soap probably makes her itchy too. do you have mild baby shampoo or something you can use? I am sorry I am not much help.
we haven't had to deal with fleas for years and they are nasty critters!
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