Do You Use The U-scan Checkouts?

[Pam]

I have had trouble with deli items, etc. being "rejected" and that holds up everyone behind me in line.

I only use them when I have a few very easily scanned items (no produce, etc.) and have cash. I usually pay by check for my weekly shopping and so I imagine I would still need a human to approve my check. Also, how can you go through there with produce when you are charged by weight, etc.? Good thread Liz.

[Freckles]

All produce has a different code number. Apples, for example, have a small sticker on each one. You enter that, put bag on the scales, and your cost is listed.

[Cinder & Smoke]

I use the U-Scan lanes - 'cause if you play the Woe-is-Me look just right,
the U-Scan "tender girl" almost always trotts over to "help" any male shoppers that aren't accopmanied by a female - we must have a reputation for "screwing it up".

Look "confused" for 2 seconds, and she's THERE!
And if you really don't need help punching buttons or tossin fruit, she starts
doing the Bag Lady thing at the end of the conveyor ... by the time I've paid,
she's got the order Bagged and back in the buggy!

Home Depot is the same way - the "Floater Girl" scans the approaching crowd for "Olde Pharts" who look "modern stuff challenged" and then loiter close by.

Last time I Home Depot'd I only had a couple small items and I *beeped* & *booped*
through the little "express line" quick as a flash. She dashed up all breathless and
blurted out "Here, SIR, let me help you!"
"With WHAT" I asked?
"I'll be glad to help you check out, SIR."

"Sorry, but I'm *DONE*! ... Wanna see my slip?"
She looked *crushed* ... Sorry I ruined her evening.

[RICHARD]

"Sorry, but I'm *DONE*! ... Wanna see my slip?"
She looked *crushed* ... Sorry I ruined her evening.

The last place in the U.S. where you get customer service.


--------------

At Home Depot they are a blessing.

You are guaranteed that no one will hold up the line asking the cashier for Home Improvement tips!

[sasvermont]

I have used them, but geeze, I am not lucky. I am the one who has the buzzer go off and that dumb look on my face. I try, but often run in to a problem. They should use me as the test customer. I think children would be better at it than yours truly.

So, yes, I use them, but seldom, in the scheme of things.

[Pam]

All produce has a different code number. Apples, for example, have a small sticker on each one. You enter that, put bag on the scales, and your cost is listed.

Never noticed the scale.

[k9krazee]

Like Karen and others, if I have things with barcodes I will use the U-scan but I'd rather not hassle with any produce or anything.

Never noticed the scale.

Pam, usually you just set the item down where you'd swipe the barcode -- the scale is built in there.

[Freedom]

I tried them a few times in various stores, then gave up and avoid them like the plague. They do NOT work, in my opnion.

"Put item in bag." I already did. So I take it out and put it in again.
"Unknown item in bagging area." It isn't unknown, you just scanned it!
"Please wait for attendant." Who? Where? When is this attendant going to materialize? I thought this was a quick check out procedure.

After ages and ages, attendant arrives.
"I'll have to void you out and you can start again." Uh, but I already did all but the last item.

Coupons? "Oh, we don't take them at this line If you have coupons, you are really supposed to go to a cashier line. I can send you to customer service with your receipt and they will give you a refund for the coupons. You need to pull out the items so they can see them."

Marked down baked goods? "Wow, I've never seen these before are they good?" I won't know until I get OUT of here and go home and try them!!!

UGH! No thanks. The technology just doesn't work.

[Cinder & Smoke]

This sounds familiar!

"Put item in bag." I already did. So I take it out and put it in again.
"Unknown item in bagging area." It isn't unknown, you just scanned it!
"Please wait for attendant."

I managed to awaken the U-Scan "TILT" feature a week or so ago at the Big Burd (aka Giant Eagle).
I'd done the easy stuff without hardship or grief ... now for the "produce".

I matched up the right T'Mater pix with my numbered bag of T'Maters ...
"Place your Tee-Materz ON the Scale!" demanded Robo-Clerk.
and the 'Materz were on the scale.
"Please REmove your Tee-Materz and Place them ON the Conveyor!" said Robo-Clerk.
- - and the 'Maters were on the way to
... The conveyor came to a ... then
and the 'Maters were back within reach; and the world !

* The steady yellow "in use" light shifted to the Flashing RED DUMMIE ALERT!
* The Robo-Clerk started spewing out commands and demands faster than I could listen:
* I tried to follow along ... the 'materz back
* RE-weigh them on the scale
* Put 'em back on the conveyor (now running in the corrrect direction)
* It was Happie ... I reached for my Bee-Nannerz ...
* Houston, we have a problem ... <Reverse WHOOSH> and my 'maters returned ...
* More *hollerin* by Robo-Clerk ... "PLEASE, WAIT for Assistance!"
* Followed by THREE piercing **BEEPS** they heard out in the parking lot!

Lil Miss FixZit came on the run ... "Are we having a PROBLEM, Sir?"
No, "WE're" not, but you dumm Robot is havin a nerbus breakdown!

She brandished her FixZit ID card - 1 Long & 2 Short *BEEPS* ...
She punched in about 50 digits - her SSN, Mom's maiden name, Dog's birthday date ...
2 Longs & 3 Short *BEEPS* = she had command ...

She keyed in a cancel on the 'maters; and ran through the re-weigh routine.
and the 'maters took off ... -
The poor 'maters were going to get conveyor sickness.
The Robot was getting *mouthy* again!
She was ... ... "HEY - are these YOUR cards, SIR?"

She didn't wait for the obvious "Yes" answer - just picked up my Store ID and credit cards
and handed them to me ... "You CAN'T put these on the scale surface, SIR!
The System weighed your cards with the 'maters; then didn't detect everything being
taken OFF the scale. It's pretty sensitive.
Lemmie do the 'nanners, whilst I'm here!"
She made a

I fumbled through the CC payment routine ... and she had everything Bagged
and in my buggy before I was done.

I dedected and from the assembled multitudes behind me.
FixZit Girl gave a friendly as I wheeled off towards the exit.

I'll send the Dawgs in with a shopping list next time.

[catnapper]

I always end up needing the bored looking attendant to come and help me. For some reason I end up having the computer yelling at me that I've placed an unauthorized item in the bag.

[Denyce]

Frankly I think that since we are saving them the salary of at least 3 checkers(I am figuring on 4 U-scan lanes at the store) then those that use them should get a discount on their groceries. It is only fair.

[crow_noir]

OMG, i was already chuckling by this point, but i read this line and i was nearly PIMP. (And i JUST got back from using the potty!)

Poor 'maters!

The poor 'maters were going to get conveyor sickness.