Eesh, what is some people's problem with the world? It amazes me that people that grouchy actually manage to pass job interviews in the first place.

Yes, some parents are too lenient with their kids and seem to become oblivious to their hyperactivity, but really, if the news report is accurate in what the attendant said to the mother, then she needs the book thrown at her. Manners and curteousy could have resolved the situation in a few minutes.