Persistence??Originally Posted by Lady's Human
Not required in MY case!
My Canon A70, which HAS to be 4 or 5 years old, had been a faithful *snapper*
till the Upper Sandusky PawzFest - when Ole Reliable took 47BLANK snappies!
I discovered the non-existent photos on Monday, June 18, and decided to
Call Mr. Canon at the Help Desk.
The Tech listened to my Tail of Grief & Woe; then told me he had a pretty good idea
that the CCD had started to fail ... and promised the problem would return.
"WHAT can I do?" wailed I.
"Quit Blubberin! We'll FixZit for FREE - it's a manufacturing defect!
Will take a week or 10 days ... we'll even spring for the shipping - BOTH ways!"
June 11: First (and ONLY) call to Canon = "We'll FixZit for FREE!"
June 12: Received "Free" UPS Call tag - good for free shipment TO Canon
June 13: Camera Boxed & Dropped off at a reasonably nearby UPS Drop Box
June 13 (6:00 PM) UPS had it and it was on it's way
June 15: Canon signed for the Camera when UPS delivered it in Illinois
June 18 (Monday): Canon started work; agreed to Free Fix
June 19: "Tech 2" confirmed via E-mail it was Fixed & Tested
June 20: Wrapped & given to FedEx at 4:46 PM (Wednesday)
June 22 (Friday @ 3:11 PM) the FedEx girl *knocked* on the Ranch door!
And it WORKS Again!!
THANKS, Mr. Canon!!
/s/Phred
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