I agree with you. This story has irked me since it came out. He was originally suing for $65 million and there was NO mention of him using any of the money to "educate" people until the ATA wanted to get him disbarred and that there was a public outcry over his greediness.
"Under cross-examination, Pearson said the District of Columbia Consumer Protection Act, under which he is suing Custom Cleaners, should grant a customer whatever he or she wants if there is a "Satisfaction Guaranteed" sign."
Satisfaction Guaranteed doesn't mean wait on them hand-and-foot. There are a lot of things you won't get even with a Satisfaction Guaranteed sign. Think about it - what if he wouldn't be 'satistified' until a pair of pants that were size 2 fit him and he's a size 10 for example? "Satisfaction Guaranteed" has a lot of loopholes depending on the business.
The American Tort Association were trying to get him disbarred. I don't know how they are coming along with that now that he's changed his tune a bit but I wouldn't be upset if they did.
This article didn't mention that the drycleaners tried to settle with three times for up to $12,000 if I'm not mistaken. And as for having only $1,000 to his name? Good for him! I DON'T have $1,000 to my name. My husband and I live paycheck-to-paycheck. I don't want to blast my finanical situation over the internet but just let me say if I had "$1,000 - $2,000" right now, I'd think I was rich and might have to get a little snotty on people
We've been in the position this man claims he's in - heck, we've been - and are - in worse positions. I've cried myself to sleep over money before when Mike was out of a job and we were surviving on his unemployment but we never sued anyone, especially over a pair of lost pants. When Mike was unemployed, our car was dying. We needed a new car badly; we didn't get one. Instead, we took it to a mechanic and they did the best they could. Was I "satisfied"? Well, according to that judge's standards - no. My 1994 Mitzi wasn't running like a 2007 Mustang which would have been preferrable. But I didn't sue them over it. We said thanks for doing your best, paid, and then prayed it would last until we could get a new one.
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