Quote Originally Posted by Suki Wingy
I just started easing Niņo into their Elk and Salmon today. I went out to Pet Supplies Plus last night because I was sick of all this crap about what my dog was eating. In what ways were they shady?

Quote from another thread, a few of the many problems I encountered.

Quote Originally Posted by Kfamr
I was feeding my dogs Timberwolf but I just do not trust them anymore. They are a very... off.. company. They refused to tell us yes or no when asked if they were associated with MenuFoods. It took them literally MONTHS to tell us how much Iodine was in their foods. Their customer service is just off and I was sick of finding different colored, sized, and looking kibbles in almost every single bag of food. I had to change formulas because it took my retailer a month or so to get in the Ocean Blue just because Timberwolf decided to change the packaging.
In reply to being questioned about their kibble sizes/color changes, their customer service rep. (Chris Porsch) said they were testing and seeing what their customers liked best. YET, there was nothing indicating that on the bags or on their website.

Bags of food were just inconsistant and I expect to see the same kibble as the previous bag when I open a new one (slight changes are okay, of course.)

Don't get me wrong.. I LOVE the ingredients.