CatLady--that guy would have driven me to grabbing the cellphone and whacking him over the head with it. That was a display of nothing but disrespect and complete abandonment of manners. Not to mention his lack of taking responsibility for his dog or his business at hand. Perhaps the doctor/staff should have walked over to him and explained that the phone had to go or he could take his business elsewhere.

The doctor did the right thing by hanging up the signs. Someone talking into a phone while they're doing business with me is rude and inexcusable. He is a good example of why the banning of cell phones is an issue in some places. He gives the phone usage a bad name for no good reason. It is a shame that a blatant display of bad judgement might take away something that may save the day for another person.