Quote Originally Posted by Ceph
Um, I am a state certified EMT...I know th rules on this...they were pounded into my head over...and over....and over again...mostly to avoid lawsuits.

if someone makes a call, and says its an emergency we are required to take them to the hospital . No if ands or buts...alot of the time we see calls that end up being a waste of time, but we take them anyway.

So basically you call 911, say, "my mouth hurts I need to go to the hospital ,' you get a ride....I've heard it before...those are the magic words.
Perhaps she did not have your advantage of knowing the magic words. It had not been pounded into her head. I would never think to call an ambulance because I or my child had a toothache.