Rumor hates to be brushed and I have to chase her from one end of the house to the other only to get one or two swipes across her back. As for mats I am able to cut them out while she sleeps in my lap or eats at her bowl. I have to be quick about it though. I'd give anything for her to enjoy being brushed. It would make a major dent in the amount of hair I have to clean up around the house.