Hi Pam,
Like you I also worked front office and I did insurance. Always fun. However the Dr I worked for went into great detail if you had a question, any question was followed by a 10 minute discussion where you learned more then you wanted or needed usually. On Fridays I was often the only person in the office so I had to know a bit about the meds, take all the emergency calls and then pass those messages along to the Dr who would then come in if needed. I remember that the first laser I had three years ago used the hot light, and the new one uses a cool light. Much better. Their actual full name I am not sure about now. Most patient start on drops and their pressure goes down to a nice 15 or 16, not in my case, with pills and drops everyday I was still hitting 32. So scary.
You are so right about people with diabetes. We take our eyesight for granted and it is so precious. Thank you for your kind support. I am sure you are a great comfort to all the patients.
To Laura there are websites you can go to for extra info.






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He is like that in the exam room with patients and I suppose that is a good thing, but unfortunately they can't begin to grasp everything he is saying (brief is often better
) and then sometimes he just confuses them.
It sounds like you were wearing many hats in your office with quite a lot of responsibility! 

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