Disabled person in Wal-Mart thrown out!

[Lady's Human]

What's to sue for?

I could understand asking the state/local disabilities organization to get involved, request retraining for the supervisor, and do random compliance checks, but sue?

The damages were what, exactly?

[borzoimom]

What's to sue for?

I could understand asking the state/local disabilities organization to get involved, request retraining for the supervisor, and do random compliance checks, but sue?

The damages were what, exactly?

Violations on federal and state laws are steep. Also punitive damages are easily met as they have not allowed a disabled person to shop... They would get hit from both state/federal violations and private under the same charge.. No kidding!

[Lady's Human]

They DID allow the disabled person to shop. Being that there were no monetary damages, where's the lawsuit?

If there were punitive actions to be taken that would be up to the state/federal enforcement agency, not a lawsuit in civil court.

[Alysser]

What is the e-mail address I can send my complaints too?

[Kfamr]

This is absolutely downright disgusting.

Here is some info:

8230 Talbert Avenue
Huntington Beach, CA 92646
(714) 841-5390

Store Manager: John Groth - Store #2636
District Manager: Elise Vasquez


Corporate Office Info:
Wal-Mart Stores, Inc.
702 S.W. 8th Street
Bentonville, AR 72716
Telephone: (479) 273-4000

CEO: Rob Walton

But, in reality, will they honestly care? They already treat their employees like crap.
Target is so much better.

[catnapper]

T
But, in reality, will they honestly care? They already treat their employees like crap.
Target is so much better.

Kay, in all honesty, have you worked there? Is this your personal experience? I know a ton of people - my father included - who work for WalMart and love it. They are treated well. My dad LOVES his job and thinks its the best place he's ever worked. He's worked for Frtune 500 companies in high-powered positions, and he loves WalMart's garden Center best. So until you have a personal experience with WalMart, don't spread the nastiness about how they treat employees poorply.

Personally, from family members who work(ed) for Target, THEY treat employees badly. One family member's boss raped her in the store room and threatened her job if she said no. She's now pregnant with his child. Oh yes, Target's SO much better than WalMart. See... I can take one incident and say its the COMPANY thats bad when its merely poor management.


Now, sorry for the side track......
That poor customer -- what a shame she was treated that way. Ignorance can not and should not be a reason to disallow any service animal into a store.

[DrKym]

Hate to weigh in on this, but as I do train and have certified Service dogs, Wal-Mart is within their rights to have done what they did.

Now stop and read before you all flame me.
ADA clearly states you cannot refuse service to an customer with a Service animal, yes the woman was treated rudely but her own account states she was able to complete her transaction.

Also if any other customer was upset or they stood to lose sales based on anothers discomfort, AND if the customer wasnt disabled and was causing this issue would they ask/require the customer to leave.
If the answer is Yes, then Wal-mart can ask her to remove the animal.

Another example is a person in a resturant, or movie theatre, if the animal is barking and/or behaving in a way that is disruptuve to other paying customers, then they can be asked to remove the animal.

There are no grounds for a lawsuit here, as both parties were in compliance.

Wal-mart could have handled it better, with a bit more class, however, they allowed the transaction to finish so they are legally in compliance.

[Kfamr]

Kay, in all honesty, have you worked there? Is this your personal experience? I know a ton of people - my father included - who work for WalMart and love it. They are treated well. My dad LOVES his job and thinks its the best place he's ever worked. He's worked for Frtune 500 companies in high-powered positions, and he loves WalMart's garden Center best. So until you have a personal experience with WalMart, don't spread the nastiness about how they treat employees poorply.

Personally, from family members who work(ed) for Target, THEY treat employees badly. One family member's boss raped her in the store room and threatened her job if she said no. She's now pregnant with his child. Oh yes, Target's SO much better than WalMart. See... I can take one incident and say its the COMPANY thats bad when its merely poor management.


Now, sorry for the side track......
That poor customer -- what a shame she was treated that way. Ignorance can not and should not be a reason to disallow any service animal into a store.

I do not believe I was spreading any "nastiness" but I appreciate you taking it as that. I merely said one statement from which I've learned to be true through family members and friends, as you have done yourself in many more statements. That's great your father has had good experiences with Wal-Mart, that's unfortunate your family member had a bad experience with Target.

Chain stores, usually being individually owned, will most likely be different.
My store, we would be so excited seeing a service dog, especially a Pit Bull. However, there may be many stores that would frown upon a service dog of any type.


I was not comparing Wal Mart and Target as to how they treat their employees - I was using the fact that they have a Bully breed as their advertisement. Hence the reason I posted a photo of that particular dog after that statement.