My friend who had his house in El Paso financed through Wells Fargo had his house sold and it was time to do the paperwork. Wells Fargo caused delay after delay over silly stuff.... One time required him to fax something to them and they kept telling him the fax number he was sending it to was wrong... It was the fax number on the form he was faxing.. If he called and talked to person "A", they would say they got it and the number was right... Then someone else would call him to tell him he faxed it to the wrong number... Now get this, they would HAVE the paper he faxed in their hand and telling him he faxed it to the wrong number! He had to fax it about 4 different times and when they would get it, they would call him and say he faxed it to the wrong fax number! It was the fax number ON THE FAX they sent him to SIGN! They delayed the closing of the house for a month over that silly nonsense.