I Am Sooooo Mad!!!!!!

[Giselle]

Also wanted to add, was there a little paper where you could sign either "Do all procedures as the veterinarian sees fit" and "Please contact me before performing any procedures"? Vet hospitals usually have this and, if they don't, I would go back down there and demand that they either place this on their contract or at least give ample verbal notification.

Also, WOW what a horrible case of malpractice! Poor Bailey! Did you document any part of his surgery and when he started to go blind? I would be tempted to sue them or at least report them to the BBB So sorry!

[Daisy and Delilah]

Can you explain the error to them and attempt to get a refund? It seems if they said $30, then they should charge only $30. If another problem had surfaced, then they should get your permission to treat it and explain the charge would increase. I honestly don't know how they can get away with this if you present a good argument. If they argue with you, threaten to go to the Better Business Bureau or a veterinarian medical ethics board or something like this. If someone quotes me a price, that's the price I'm going to pay unless something else had been discussed and approved prior to them doing it.

As far as making Bailey blind, that is unforgiveable. Clearly malpractice. I hope you get your money back and find another vet right away.

Just a question.....some of these things may have been medically necessary in their opinion but why the $10/6 pack of dog food?

[areias]

Agree with everything, you should pitch a royal fit, and not to a tech-ask to speak the office manager or the vet him/herself. Usually when they say they're going to give fluids quickly, it's subq (under the skin) and charge maybe $5-$10, plus a biohazard fee ($2). They should have gotten your permission to do an IV set up-can I ask you how long it took, and how many cc's of fluids does it say on the reciept? If it was via IV, it should have taken longer. Can you actually tell that they gave him IV, are there marks on his front leg? Maybe someone put the charges in wrong.

Also, if Bailey is sick, they should not have given him any vaccines. That could be malpractice right there.

[BaileysMom]

well she had him in there for quite a while.. I'd say maybe 15 minutes but I don't know for sure... it was long enough that I was getting worried.. and she said he'd be ''lumpy'' for awhile.. there are two big bulges on his sides right behind his front legs.. I have no idea what they put into him or how they did it.. I haven't seen the receipt.. my mom dealt with that as I'm 17 and she figured she could get through to them better than I could.. she said she wants to go back today and talk to the vet herself (she talked to the receptionist, nurse/intern, and the office manager yesterday).

[Giselle]

That sounds like subq fluids. The lumps of liquid should go away very quickly, though, but that is certainly deplorable how they would put Bailey through that without asking for your permission. Were you in there alone or with your mom? If you were in there alone, maybe they didn't consider you the legal owner so they didn't ask you. That doesn't make it okay, though. I would really consider reporting this clinic to the BBB.

[CathyBogart]

If he had bulges under his skin he DEFINITELY didn't get IV fluids. Intravenous fluids are for severaly dehydrated animals who need better hydration NOW, and Subcutaneous is easier to administer, only takes a few minutes, but works more slowly. Jasper was a "camel" for about an hour after he got his SubQ fluids.

Regardless, if they wanted to give him fluids they should have discussed it with you and explained why they wanted to. I would try to get your money back from then and find a vet who is more talkative with you as far as what's going on with your own pet!

I don't like it when human doctors or vets get a god complex like that and don't feel like they have to communicate with their clients.

[areias]

Ahh, yes..like cathy said he didn't get IV fluids, he got subq fluids. Significantly less expensive. Perhaps they did the charges wrong...mistakes happen. I would bring it to their attention.